Need help?

In order to facilitate your order we have set up several sections to help you.
If you do not find the information we will be happy to answer your request as soon as possible.

Refunds / Returns

Our return guarantees allow you to return the product within a maximum of 30 days from the date of receipt. The product must not have been worn or used, it must be returned in its original packaging with the original tags.

When you return an item :

  • Keep the payment confirmation,
  • Keep the sending confirmation, 
  • Keep the tracking number,

It is important to attach a copy of the delivery note.

Reminder of the return address :

Endurance Logistique
Barons Papillom
465, rue Fourny
78530 BUC
France

Tél: +33.1.39.56.15.09

 

The return costs are the responsibility of the customer.

Any item purchased during sales can not be returned and / or refunded.
Any Customs item specially developed in our Parisian workshops can not be returned or refunded.
Thank you to refer to our general conditions of sale for more information.

Refunds / Exchanges

As long as the returned products meet the above criteria, you can ask :

  • a product exchange (color, size)
  • a refund of your order.

We do our utmost to ensure that the refund is made within 1 to 3 business days after receipt of your package.

Do not hesitate to contact us for more information.

contact@baronspapillom.com

Delivery

We take care of the transport for deliveries in Europe, Dom-Tom, USA and Canada.

Our delivery times : 

  • Metropolitan France: 48h by colissimo.
  • European Union: between 3 and 4 working days.
  • International: between 4 and 6 days by UPS.

Custom Customs products in our Parisian workshops require a period of 12 working days.

Delivery times may vary depending on holiday periods and holidays.

For deliveries outside the European Union, especially for the USA, Canada, Asia, customs fees may apply.

We can not be held responsible for these additional charges. The return costs are the responsibility of the customer. See « Refunds / Returns » for more information. 

Payment

We accept the following payment methods :

  1. Visa
  2. Master card
  3. Paypal
  4. American Express
Size
Barons
Italy
USA
UK
Japan
39 38 6 4 245
40 39 6.5 5 250
41 40 7.5 6 255
42 41 8 7 265
43 42 9 8 270
44 43 10 9 280
45 44 11 10 285
46 45 12 11 290